Return instructions
Where do you buy from?
POSTE ITALIANE:ORGANIZZA UN RITIRO
Prenota il tuo ritiro con Poste Italiane
Chiedi al corriere di prelevare il tuo pacco chiamando il numero gratuito 803160 (da rete fissa) o il numero 06.4526.3160 (da rete mobile e fissa, il costo della chiamata dipende dall'operatore telefonico dal quale si effettua la chiamata).
PUNTO DI CONSEGNA:Se preferisci, puoi portare il tuo pacco al punto di consegna Poste Italiane più vicino (Punto Poste, Uffici postali di Poste Italiane, Punto locker self-service).Applica l'etichetta sul tuo pacco e porta il pacco al punto diresoche preferisci. Puoi trovare quello più vicino a te cliccando su questo link.DHL:1.
Organizza un ritiro Prenota il tuo ritiro con DHL Express
ONLINE: Visita il sito DHL e inserisci il numero di 10 cifre della lettera di vettura che si trova sotto il codice a barre dell'etichetta diresoprepagata che inizia con "WAYBILL XX XXXX XXXX". Rivedi i tuoi dettagli e seleziona un giorno e un'ora che preferisci
PUNTO DI CONSEGNA: Se preferisci, puoi portare il tuo pacco al punto di consegna DHL Express più vicino. Scopri di più.
2.Prepara il tuo ritorno
Inserisci il tuo reso nella scatola e attacca l'etichetta di reso prepagata all'esterno della scatola assicurandosi di rimuovere tutte le etichette di spedizione originali.
Aspetta la nostra risposta
Ci metteremo in contatto a breve con un aggiornamento sul tuo reso.
Restiamo a vostra disposizione per qualsiasi ulteriore assistenza.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
UPS:ONLINE: Visit the UPS site and enter your tracking numbers without spaces located next to TRACKING # of your pre-paid return label. Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest UPS drop-off service point. Find out more
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We’ll come back to you about your return as soon as possible.
DHL :ONLINE:
Visit the DHL site and enter your 10 digit waybill number located under the barcode of your pre-paid return label that starts 'WAYBILL XX XXXX XXXX'.
Review your details and select a convenient day and time
DROP-OFF POINT: If you prefer, you can take your parcel to your nearest DHL Express drop-off service point. Find out more.
Prepare your return
Place your return in the box and attach the pre-paid return label to the outside of the box making sure you remove any original shipping labels.
Wait to hear from us
We will be in touch shortly with an update on your return.
