SHIPPING POLICIES
Where do you buy from?
Find our more about our delivery options selecting the country you shop from from the above dropdown.
SHIPPING INFORMATIONS (ITA)
Christmas Deliveries:
If the shipping address is in the European Union, please place your order by 18th December 2024 to receive it by Christmas. If it is outside the European Union, place your order by 17th December 2024.
We also suggest to choose DHL express shipping when selecting the preferred courier.
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Shipping cost is €8.00 for orders below € 300.00
FREE for orders over € 300.00
Online prices are ALL-INCLUSIVE i.e. they include duty and import fees.
Orders will be dispatched in 1-2 business days (Monday-Friday) following order completion.
Estimated delivery time after dispatch: 1-3 business days
T.LUXY dispatches items within Italy using Poste Italiane, UPS or DHL however T.LUXY does not deliver to P.O. Boxes.
Once fulfilled, we will email you your tracking number so you can track your package.
Shipments to EU countries do not contain invoices or any other documents indicating value of items.
Title to the merchandise purchased on the Website, as well as the risk of loss for such merchandise, passes to you once the carrier has successfully delivered the merchandise.
SHIPPING INFORMATIONS (USA)
Christmas Deliveries:
If the shipping address is in the European Union, please place your order by 18th December 2024 to receive it by Christmas. If it is outside the European Union, place your order by 17th December 2024.
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Shipping cost is €25.00 for all orders
Online prices are ALL-INCLUSIVE i.e. they include duty and import fees.
Orders will be dispatched in 1-2 business days (Monday-Friday) following order completion.
Estimated delivery time after dispatch: 2-5 business days
T.LUXY dispatches items worldwide using UPS or DHL however T.LUXY does not deliver to P.O. Boxes.
In case of refused delivery, Shipping, return costs and payment of duties incurred will not be refunded.
Shipments to EU countries do not contain invoices or any other documents indicating value of items.As required by customs regulations, shipments to non-EU countries are accompanied by invoices indicating the value of items.
Please Note:
- It is the customers responsibility to nominate a safe and secure shipping address. T.LUXY is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address.
- Title to the merchandise purchased on the Website, as well as the risk of loss for such merchandise, passes to you once the carrier has successfully delivered the merchandise.
- We do not ship to a Postal Box address or a Parcel Locker
- We are unable to redirect orders once items have been dispatched
SHIPPING INFORMATIONS (UK)
Christmas Deliveries:
If the shipping address is in the European Union, please place your order by 18th December 2024 to receive it by Christmas. If it is outside the European Union, place your order by 17th December 2024.
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Shipping cost is €18.00 for all orders
Online prices are ALL-INCLUSIVE i.e. they include duty and import fees.
Orders will be dispatched in 1-2 business days (Monday-Friday) following order completion.
Estimated delivery time after dispatch: 2-5 business days
T.LUXY dispatches items worldwide using UPS or DHL however T.LUXY does not deliver to P.O. Boxes.
In case of refused delivery, Shipping and return costs incurred will not be refunded.
Shipments to EU countries do not contain invoices or any other documents indicating value of items. As required by customs regulations, shipments to non-EU countries are accompanied by invoices indicating the value of items.
Please Note:
- It is the customers responsibility to nominate a safe and secure shipping address. T.LUXY is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address.
- Title to the merchandise purchased on the Website, as well as the risk of loss for such merchandise, passes to you once the carrier has successfully delivered the merchandise.
- We do not ship to a Postal Box address or a Parcel Locker
- We are unable to redirect orders once items have been dispatched
SHIPPING INFORMATIONS (Europe)
Christmas Deliveries:
If the shipping address is in the European Union, please place your order by 18th December 2024 to receive it by Christmas. If it is outside the European Union, place your order by 17th December 2024.
We also suggest to choose DHL express shipping when selecting the preferred courier.
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Shipping cost is €12.00 for orders below € 550.00
FREE for orders over € 550.00 when using UPS shipping
DHL Express shipping 24-48h €20.00
Online prices are ALL-INCLUSIVE i.e. they include duty and import fees.
Orders will be dispatched in 1-2 business days (Monday-Friday) following order completion.
Estimated delivery time after dispatch: 2-3 business days
T.LUXY dispatches items worldwide using UPS or DHL however T.LUXY does not deliver to P.O. Boxes.
Once fulfilled, we will email you your tracking number so you can track your package.
In case of refused delivery, Shipping and return costs incurred will not be refunded.
Shipments to EU countries do not contain invoices or any other documents indicating value of items.
Please Note:
- It is the customers responsibility to nominate a safe and secure shipping address. T.LUXY is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address.
- Title to the merchandise purchased on the Website, as well as the risk of loss for such merchandise, passes to you once the carrier has successfully delivered the merchandise.
- We do not ship to a Postal Box address or a Parcel Locker
- We are unable to redirect orders once items have been dispatched
SHIPPING INFORMATIONS (Extra Europe - duties included)
Christmas Deliveries:
If the shipping address is in the European Union, please place your order by 18th December 2024 to receive it by Christmas. If it is outside the European Union, place your order by 17th December 2024.
We also suggest to choose DHL express shipping when selecting the preferred courier.
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Shipping cost is €35.00
Online prices are ALL-INCLUSIVE i.e. they include duty and import fees.
Orders will be dispatched in 1-2 business days (Monday-Friday) following order completion.
Estimated delivery time after dispatch: 3-6 business days
T.LUXY dispatches items worldwide using DHL however T.LUXY does not deliver to P.O. Boxes.
In case of refused delivery, Shipping and return costs incurred will not be refunded.
Shipments to EU countries do not contain invoices or any other documents indicating value of items. As required by customs regulations, shipments to non-EU countries are accompanied by invoices indicating the value of items.
Please Note:
- It is the customers responsibility to nominate a safe and secure shipping address. T.LUXY is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address.
- Title to the merchandise purchased on the Website, as well as the risk of loss for such merchandise, passes to you once the carrier has successfully delivered the merchandise.
- We do not ship to a Postal Box address or a Parcel Locker
- We are unable to redirect orders once items have been dispatched
SHIPPING INFORMATIONS (Singapore)
Christmas Deliveries:
If the shipping address is in the European Union, please place your order by 18th December 2024 to receive it by Christmas. If it is outside the European Union, place your order by 17th December 2024.
We also suggest to choose DHL express shipping when selecting the preferred courier.
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Shipping cost is €30.00
Online prices are ALL-INCLUSIVE i.e. they include duty and import fees.
Orders will be dispatched in 1-2 business days (Monday-Friday) following order completion.
Estimated delivery time after dispatch: 3-6 business days
T.LUXY dispatches items worldwide using DHL however T.LUXY does not deliver to P.O. Boxes.
In case of refused delivery, Shipping and return costs incurred will not be refunded.
Shipments to EU countries do not contain invoices or any other documents indicating value of items.As required by customs regulations, shipments to non-EU countries are accompanied by invoices indicating the value of items.
Please Note:
- It is the customers responsibility to nominate a safe and secure shipping address. T.LUXY is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address.
- Title to the merchandise purchased on the Website, as well as the risk of loss for such merchandise, passes to you once the carrier has successfully delivered the merchandise.
- We do not ship to a Postal Box address or a Parcel Locker
- We are unable to redirect orders once items have been dispatched
SHIPPING INFORMATIONS (South Korea)
Christmas Deliveries:
If the shipping address is in the European Union, please place your order by 18th December 2024 to receive it by Christmas. If it is outside the European Union, place your order by 17th December 2024.
We also suggest to choose DHL express shipping when selecting the preferred courier.
-----
Shipping cost is €35.00
Online prices are ALL-INCLUSIVE i.e. they include duty and import fees.
Orders will be dispatched in 1-2 business days (Monday-Friday) following order completion.
Estimated delivery time after dispatch: 3-6 business days
T.LUXY dispatches items worldwide using DHL however T.LUXY does not deliver to P.O. Boxes.
In case of refused delivery, Shipping and return costs incurred will not be refunded.
Shipments to EU countries do not contain invoices or any other documents indicating value of items.As required by customs regulations, shipments to non-EU countries are accompanied by invoices indicating the value of items.
Please Note:
- It is the customers responsibility to nominate a safe and secure shipping address. T.LUXY is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address.
- Title to the merchandise purchased on the Website, as well as the risk of loss for such merchandise, passes to you once the carrier has successfully delivered the merchandise.
- We do not ship to a Postal Box address or a Parcel Locker
- We are unable to redirect orders once items have been dispatched
SHIPPING INFORMATIONS (Extra Europe - duties not included)
Christmas Deliveries:
If the shipping address is in the European Union, please place your order by 18th December 2024 to receive it by Christmas. If it is outside the European Union, place your order by 17th December 2024.
We also suggest to choose DHL express shipping when selecting the preferred courier.
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Shipping cost is €45.00
Orders are subject to import fees. Payment of these import fees is the responsibility of the customer. For further informations about Taxes and Duties visit this page.
Orders will be dispatched in 1-2 business days (Monday-Friday) following order completion.
Estimated delivery time after dispatch: 4-8 business days
T.LUXY dispatches items worldwide using DHL however T.LUXY does not deliver to P.O. Boxes.
In case of refused delivery, Shipping and return costs incurred will not be refunded.
Shipments to EU countries do not contain invoices or any other documents indicating value of items.
As required by customs regulations, shipments to non-EU countries are accompanied by invoices indicating the value of items.
Please Note:
- It is the customers responsibility to nominate a safe and secure shipping address. T.LUXY is not responsible for any stolen or missing parcels once an order has been delivered to the nominated address.
- Title to the merchandise purchased on the Website, as well as the risk of loss for such merchandise, passes to you once the carrier has successfully delivered the merchandise.
- We do not ship to a Postal Box address or a Parcel Locker
- We are unable to redirect orders once items have been dispatched